Introducing...
Boots on the Ground
Shanice Wachira embodies the essence of luxury hospitality with her unwavering commitment to crafting unforgettable guest experiences and her deep passion for the industry's evolution. Her approach is informed by a keen insight into the dynamic nature of luxury trends and challenges, aiming not just to meet but exceed the expectations of a discerning clientele. Shanice's savoir-faire centers on the belief that true luxury lies in personalized, meaningful interactions that leave a lasting impact on guests, showcasing her dedication to innovation and excellence in every facet of her work.
Professional Background
Starting her career with a solid educational foundation from the Glion Institute of Higher Education, Shanice has quickly become a standout in the luxury hospitality sector. Her tenure at ADHotels Genève as a Front Office Agent has seen her excel in guest relations, harnessing her skills in communication, reservations, and CRM to elevate service standards. Her role as an Events Coordinator for the Master's Committee at Glion highlighted her adeptness in organizing large-scale events with precision and creativity. Furthermore, Shanice's diverse internships, from Food and Beverage at Restaurant Fritschi to Sales and Marketing at Tribe Hotel Nairobi, have enriched her understanding of the industry from multiple angles, making her a versatile and invaluable asset.
Areas of Focus
Shanice's areas of expertise lie in guest relations and luxury event management, where her proficiency in planning, coordination, and execution shines. Her passion for creating seamless, exceptional experiences is matched by her ability to navigate the complexities of luxury hospitality, ensuring every detail contributes to an extraordinary event. Shanice's multilingual skills in French and German enhance her ability to connect with an international clientele, further enriching the guest experience.
At Vocal Vogue, Shanice Wachira is celebrated for her vibrant energy, innovative mindset, and dedication to pushing the boundaries of luxury hospitality. Her alignment with our brand's mission—to transform ordinary encounters into extraordinary memories—makes her an exemplary embodiment of our values. Shanice's forward-thinking approach and commitment to excellence reinforce Vocal Vogue's position as a leader in luxury communications, where we continually strive to redefine the standards of guest experience and event magnificence.
Sectors
Luxury Events
Luxury Communication
Specialties
Guest Experience
Project Management
Education
'24 Master of Science,
Luxury Management & Guest Experience
Glion Institute of Higher Education
'22 Bachelor of Business Administration,
Hospitality Management
BHMS Business & Hotel Management School
Languages
Kiswahili
English